Newsroom | Digital | Ingka Group

Customer scanning a product an IKEA store

Culture and Co-Workers Digital IKEA Retail

29 June 2023

AI and Remote Selling bring IKEA design expertise to the many

Remote selling within the retail industry has gained significant traction in recent years. But at Ingka Group, the largest IKEA retailer, 8,500 co-workers supported by the company's artificial intelligence (AI) powered “Billie” chatbot are taking the concept to new heights. The approach, powered by 80 years of IKEA life at...

Digital IKEA Retail Press Releases

15 March 2023

One hundred drones now used across IKEA retail for stock inventory

One hundred autonomous drones are now flying in IKEA stores – the latest in IKEA Zaventem, Belgium – with Ingka Group being the first retailer...

Culture and Co-Workers Digital

10 March 2023

IKEA promotes gender equality in STEM roles

At Ingka Group we want to bring more of tech and innovation to the world, and we are doing this by offering internship and thesis...

Digital IKEA Retail

18 November 2022

Nozha Boujemaa shares her views on WEF Digital Trust Report

Digital technologies are now at the heart of nearly every aspect of modern life. And, in lots of ways, that's a great thing. Shopping. Banking...

Digital IKEA Retail

31 October 2022

On his first year anniversary, our co-CDO reflects on how it starts and ends with our customers

Has it been one year already? I moved to Sweden one year ago to start my journey at Ingka Group, IKEA's largest franchisee. During this...

Digital IKEA Retail Press Releases

22 June 2022

IKEA launches new AI-powered experience; IKEA Kreativ

Ingka Group, the largest IKEA retailer, today launches its new AI-driven digital design experience, IKEA Kreativ. The intuitive new experience offers customers the first lifelike...

Campaigns Culture and Co-Workers Digital IKEA Retail Press Releases

19 May 2022

Creating a digital world for more of the many people

19 May is Global Accessibility Awareness Day, which aims to raise awareness about digital access and inclusion. Nearly 15% of the global population are people...

Campaigns Digital IKEA Retail

25 March 2022

H22 City Expo: IKEA challenges young creatives globally

IKEA Retail Sweden and Ingka Group are now taking one more step into nature by launching today, 25th March, a global design competition for young...

Culture and Co-Workers Digital IKEA Retail

8 February 2022

Ingka Group has +700 open tech and digital roles

IKEA has launched a recruitment drive with a twist! The Taste the Future campaign invites innovative data and technology thinkers to an interview over experimental...

Digital

25 January 2022

Chief Digital Officer Barbara Martin Coppola to leave Ingka Group

After four years with Ingka Group, Barbara Martin Coppola will leave her role as Chief Digital Officer to pursue her career outside of IKEA. She...

Culture and Co-Workers Digital IKEA Retail Sustainability

31 August 2021

August 2021: Ingka Group News

IKEA Family celebrated 10 years in the US Exploring tomorrow's life at home IKEA participates in World Pride Global launch of IKEA app reaches new...

hand holding a mobile phone using the IKEA app

Digital IKEA Retail

16 August 2021

Global launch of IKEA app reaches new younger buyers

The new IKEA app has been successfully launched in all Ingka markets, offering customers a simple and enjoyable way to find, choose and buy products...

Culture and Co-Workers Digital IKEA Retail Ingka Investments Sustainability

30 June 2021

June 2021: Ingka Group News

New sustainable store in Copenhagen announced IKEA Zagreb launches automated warehouse for small home furnishing products CEOs ask world leaders to support bold net-zero commitment...