In today’s retail landscape, customers want convenience and easy access. People shop more online and expect better delivery services at lower prices. They are also more careful about their spending. Accelerated by the Covid-19 pandemic, the need for convenient, affordable home furnishings that are also sustainable is greater than ever before.
To reach more of the many people, and meet their changing needs and expectations, we are committed to offering a great IKEA experience at all customer meeting points. Whether it’s the full experience at one of our IKEA stores, the convenience of shopping online or a spontaneous visit to one of our city locations, customers should always get a great service and access to the IKEA range integrated with affordable, convenient and sustainable services.