We’ve developed new IWAY standards for digital platform companies in our supply chain that use gig economy workers. Digital platforms are businesses that connect independent contractors with customers that need their services such as home delivery, assembly and installation. There is a risk that these workers may not be covered by national employment and social protections, as they don’t have conventional employment contracts. The IWAY standards mean that digital platform companies must put measures in place to respect rights such as minimum wages, working hours, grievance processes and freedom of association. They also include measures to prevent forced labour, child labour and discrimination, and require platform companies to pay for any uniforms and marketing equipment that workers are required to use.
We piloted our new IWAY standards for gig economy workers with 10 suppliers, including TaskRabbit, one of our subsidiaries. In FY22, we will begin rolling out the standards to all digital platform companies in our direct supply chain, through the IWAY process. These businesses provide services for our customers in around 20 countries. We have also trained our sustainability teams and reviewers on the new standard in all countries.
In FY21, we did not identify any cases of child labour or modern slavery in the Ingka Group supply chain.
Read more about IWAY and how we applied our IWAY standards in our supply chain.