Exterior of an IKEA store with a blue facade, large yellow IKEA sign, and decorative white lanterns hanging on the building.

Ingka Group Annual Summary and Sustainability Report FY25

Governance

We are committed to doing business ethically and using new technologies responsibly. We expect everyone at Ingka Group to live our values everyday.

Two IKEA employees talking and having coffee at a tall table in a bright room with large windows and a city view.

What we are proud of

We have significantly increased the number of co-workers in sensitive roles completing training on our Anti-bribery and Corruption (ABC) framework. We identified 16,399 co-workers in sensitive roles in FY25 and 81.0% of them completed the training, up from 58.2% in FY24.
Mandatory two-yearly training on our Code of Conduct reinforces our standards and guides co-workers on putting them into practice.
To support digital trust, data privacy is embedded in our business operations through privacy assessments, controls and regular refresher training for all co-workers
We have established an AI risk classification, inventory and assessment process to support implementation of our digital ethics standards and ensure regulatory compliance.
Our AI literacy programme is building co-workers’ understanding of how to use AI solutions.

Person in a yellow jacket holding a phone and an IKEA shopping bag, standing in a modern hallway with circular ceiling lights.

Challenges we are addressing

We must remain vigilant as economic instability and geopolitical uncertainty puts financial p pressure on individuals and businesses, increasing the potential for unethical behaviour or corrupt practices.
We need to reach more co-workers in sensitive roles with ABC training. We are optimising and automating the process for identifying sensitive positions, assigning training and tracking completion.
The rapid emergence of new digital technologies means guidance and training need to be reviewed and updated on an ongoing basis to enable our co-workers to make the most of new technologies in a responsible way.
AI technology and related regulations are evolving rapidly, making it challenging to develop enduring frameworks to govern responsible use of AI.
Co-workers need guidance to understand what is required for responsible AI use as they learn how to use emerging AI solutions.

Progress against targets

Our vision is to create a better everyday life for the many people. We set targets to keep improving and monitor and report our performance. Below you will find our governance targets and latest performance data.

Ethical business conduct

Our culture and values guide us in everything we do. We are committed to doing business in an honest way with zero tolerance towards bribery or corruption in any form. Everyone at Ingka Group must uphold high ethical standards in the way we work and the way we interact with others.

All co-workers in sensitive positions complete Anti- bribery & Corruption (ABC) training annually.

Needs improvement

Performance summary

We have significantly increased the number of co-workers in sensitive positions completing ABC training by enhancing processes to identify sensitive roles, assign training and track completion. In FY25, 81.0% of relevant co-workers completed the training, up from 58.2% in FY24.

Bar chart showing the share of co‑workers in sensitive positions who completed anti‑bribery and corruption training. The share increases from 58.2% in FY24 to 81.0% in FY25. A dashed line indicates the target of full completion.

Digital trust

We aim to be a digital leader by providing IKEA unique and human-centric digital experiences. We are committed to using technology responsibly in line with our values, safeguarding customers and co-workers against any potential risks, and building digital trust.

We do not currently have a target for this material topic.