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FAQs & support

Important documents for you as an Ingka supplier FAQs & support

What do you need help with?

Catalogue enablement
Here you find instructions on how to add static and punchout catalogues to SAP Ariba.
Frequently asked questions
Here, you'll find answers to common questions and detailed support information.
Support contacts
If you need further assistance, please contact our support teams.

Frequently asked questions (FAQs)

Support contacts

Finance support

Reach out to Finance support for any of these cases:

  • Invoice Status
  • Invoice Dispute
  • Remittance Advice
  • Payment reminders
 Procurement support

Reach out to Procurement support for any of these cases:

  • Questions related to SAP Business Network Purchase Orders
  • Change of your company address
  • Change of your PO receiving e-mail address

Related links

Documents referred to in your agreement or purchase order

Invoice requirements

SAP Business Network

Sustainable procurement